*Please only contact us if you are resident in the USA and are inquiring about a King Koil product available within the USA. If you are inquiring about King Koil products outside of the USA, please contact your local distributor directly.
**Please contact service@kingkoilairbeds.com or Amazon directly for any warranty related inquiries relating to King Koil branded inflatable mattress products purchased on Amazon. King Koil USA neither manufactures such products nor provides any warranty for such products.
Our various King Koil brands and models are guaranteed against manufacturing defects in workmanship and/or materials – check warranty details specific to each sleep system you purchase. We recommend registering your product online to make processing a warranty claim in the future easier.
Click here for product registration.
Fill out our Express Warranty Claim Service form
or... download our warranty guide below.
If you observe a defect, please contact the retail store from which you purchased your sleep set. If the retail store has closed or you have moved to another location, please contact King Koil customer support:
call: 1-800-525-8331, 9am to 5pm CST
email: Warranty@kingkoil.com
Speak directly with a representative at the King Koil manufacturing Facility in the state where you purchased your mattress.
Please have your original receipt and law tags available -- these will be required in order to submit a warranty claim.