We want you to sleep with confidence. That’s why every mattress purchase from KingKoil.com comes with a 100-night sleep trial, no strings attached. Your trial begins on the day your mattress is delivered.

You must try your new mattress for at least 30 nights before requesting a return. This gives your body time to adjust to the support and comfort of your new sleep surface.

If after 30 nights of use of your mattress, you’re not completely satisfied, you may initiate a return within the 100-night period. We’ll arrange for a free pickup and provide a full refund of your mattress purchase price.

Please note: The trial applies only to mattresses and is limited to one return per household. The mattress must be clean, undamaged, and have the original law tag attached.  Please refer to our Returns Policy.

We’re confident you’ll love your King Koil mattress, but if you decide it’s not the right fit, just contact our Customer Support team at 1-602-975-5151. We’ll help you arrange the best return option, whether by repurposing it within the community or offering local recycling resources.

We’re confident you’ll love your King Koil mattress, but if you decide it’s not the right fit, our Customer Support team is here to help. Simply call 1.602.975.5151 , and we’ll assist with the best return option.

You can dispose of the packaging once your King Koil mattress is set up. And if you find it's not the perfect match during your 100 night sleep trial, there's no need to stress about returns. Just call our customer service sleep experts at 1-602-975-5151.

Returns are free if you are in the contiguous U.S.

Each King Koil mattress is covered by a limited time warranty after you purchase it. This means that if your mattress has a defect covered under the warranty, we will repair or replace it. This includes all parts of the mattress determined to have a defect.

For more details, please go to our warranty section of our website.

Click to visit our "Warranty" section.

In order to register your mattress under our warranty please go to the product registration page on our website.

King Koil currently offers shipping to
contiguous US States only with the following exclusions: Rhode Island and
Connecticut. Alaska, Hawaii and international destinations at this time are
also excluded.

King Koil ships from one of our two
factories located in Avondale, AZ or East Windsor, CT.

Each mattress is hand made to order,
which takes about 3-5 business days. You can expect to receive your mattress 7-10
business days after the mattress has been manufactured.

Shipping is always free within the contiguous United States.