Frequently Asked Questions

Below you will find a list of the most commonly asked questions. If you cannot find the answer to your question on this page, email us and we will do our best to answer it for you.

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Should I replace my box spring when purchasing a new mattress?

Even though your box spring may not be showing visible signs of wear and tear, you should buy a new box spring when purchasing a new mattress. The majority of the mattresses made in the past seven years are single-sided, meaning there is only one sleep surface. These mattresses have different foundation needs than previous models. Additionally, most manufacturers will not warranty your new mattress if it is not purchased with its complementing box spring.

How do I process a warranty claim?

Click to visit our "Warranty" section.

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